We at Dogs & Co want you to be able to purchase from us with full confidence. If
you have any questions or queries, contact usdirect using the form on the Contact
If you need to return an item bought on this site for any reason, we will happily
refund the purchase or exchange the item for something else.
If you have purchased the wrong size, colour or design, return the item to us if
reasonable care of the goods has been taken (by the buyer), we will exchange / refund
the item. Notice of the exchange must be received within seven days after the day
after receipt of the item Please contact us first via email or telephone incase there
is more to pay - i.e. for a larger size and return p+p.
If you have visited our stand at a show and wish to return a product, we will happily
exchange it for another item on our site, as long as the consumer has taken ‘reasonable
care’ of the product before return. Notice of return must be within seven days of
purchase. Proof of purchase may be asked for. The new item will be offered at the
web site price, which may be different from the price on the stand.
Always contact us first before returning an item for any reason - we may need to
ask for specific details.
The consumer must have taken ‘reasonable care’ of the product before return. Any
original packing and labels are to be included with the return where ever possible.
Notice of the exchange must be received within seven days after the day after receipt
of the item.
Faulty or damaged goods must be notified within 7 days after the day after receipt
of the order. A full refund or exchange will be given. The faulty or damaged item
will need to be returned to us, the final assessment will be made by Dogs & Co.
We are unable to offer a refund or exchange on handmade & made to order items .
None of these policies effect your online purchasing rights IAW trading standards.
All refunds & exchanges are at the discretion of Dogs & Co.
To contact us: Write to: Dogs & Co. Plas Yw, Nannerch, Mold, CH75QS Telephone: 01352 740174 email: firstname.lastname@example.org Please fill in the form on the contact us page
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